You paid a lot to get your customers. Now, you need to keep them and that can be challenging. Keeping customers requires great service and products, but your competitors probably have that too. By Creating a customer retention program you build a culture of customer centric thinking and behavior. Promotional products can be an integral part of customer retention programs.
I have ordered from iPromo a few times and it's always been easy and the products have been quality items. Any questions or issues are responded to in a timely manner and resolved quickly.