Keeping employees engaged takes focus on the culture, environment and management style that goes beyond just getting the job done. As part of the mix, promotional items can have a profound impact by being both fun and practical. They can add a sense of play when that is needed and can emphasize the need for productivity when that becomes necessary. The key is to make sure that engagement is part of the culture and not simply ad hoc activity. Making promo items part of an employee engagement plan adds novelty and emphasis to the program.
I have ordered from iPromo a few times and it's always been easy and the products have been quality items. Any questions or issues are responded to in a timely manner and resolved quickly.